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Click Graphics Settings to bring up graphics options. Type Graphics Settings in the search box. If this does not work, please uninstall the launcher, delete the game intallation package, and reinstall Genshin Impact. Click the magnifying glass icon on Windows 11’s taskbar. When launching the game, the following error message appears: "Failed to download resource files or network error.
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If not please download and install DirectX 11. Right-click on the file genshinimpact.exe choose Properties. You can try to fix Genshin Impact by choosing to run the game as an administrator with compatibility mode: Find the Genshin Impact game folder via File Explorer. If so, please double-click on the "DXSETUP.exe" executable within the folder to manually install DirectX 11 before restarting the game. Method 1: Run Genshin Impact incompatibility and as an administrator. Please check if a folder named "DXSETUP"exists within your installation directory. Then go to the Microsoft official website to download and install the latest 'VCredist.圆4.exe' and restart the game.
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If it is, please remove said blockage, set the relevant files to "trusted," or close the anti-virus software before re-opening the game.Īfter launching the game, the game is stuck on a white screen before the Genshin Impact logo can appear. If the Genshin Impact launcher isnt working on your PC or your iOS or Android device and stops you from playing this enormously popular game in 2022, you are not alone. Please check if you have an anti-virus program installed, and check if this program is blocking any files related to Genshin Impact's installation. Here’s a few other answers to some of those first day install problems from the Genshin Impact team:Īfter opening the game, the game does not respond/the game does not launch.